How can I return a Smart Set purchase?

Within 30 days of purchase, you are welcome to return your unworn, unwashed, unaltered item(s) with the price ticket(s) still attached, to receive a full refund at any Smart Set store.
See the store list.

Please note that refunds will be processed using the same payment method as for the original purchase.

Please note that the following items are excluded from this refund policy and will not be accepted for refund or exchange:

  • • Jewelry, including pierced earrings and toe rings
  • • Gift cards and gift receipts

Returns of merchandise purchased with cash, credit or debit card with a receipt: Merchandise purchased with cash, credit or debit card may be returned with a receipt for an exchange, gift card or a refund based on the original method of payment and the amount actually paid for the merchandise.

Returns of merchandise purchased with cash, credit or debit card without a receipt: Merchandise purchased with cash, credit or debit card may be returned without a receipt; however, the return may only take the form of an exchange or gift card. The amount of the return will be based on the lowest price of the merchandise within the previous two (2) weeks from the date the return is claimed. If such pricing information is not available because the merchandise returned is no longer in season, a gift card or exchange will be offered at the last selling price the merchandise was sold.

Returns of merchandise purchased with a gift card (or equivalent coupon or gift receipt): Merchandise purchased in-store with a gift card may be returned for an exchange or a gift card, based on the price that was paid for the merchandise.

Smart Set reserves the right to request valid identification prior to accepting merchandise for a return. Merchandise purchased in-store may be returned to any Smart Set store in Canada for an exchange or refund.

I have a Smart Set gift card - how do I redeem it?

You can redeem your gift card at any Smart Set location (See the store list). Luckily, style runs in the family as you can also redeem your gift card at any Reitmans store (find a Reitmans store here).

I have a Reitmans (Canada) Limited gift card - how do I redeem it?

Great style runs in the family, you can redeem your RCL gift card at any one of Reitmans Canada Ltd. stores.
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The website is now closed. As a result, some of the terms and conditions of use may no longer apply. However, our privacy policy continues to apply to any personal information we collected, used and disclosed when the site was operational.

For any questions or for a copy
of our terms of use or privacy policy,
please contact us:
1 87 SMARTSET (1-877-627-8738)

Store list

British Columbia

Grandview Corner
16041 24th Avenue
V3S 9H7


Georgian Mall
509 Bayfield Street
L4M 4Z8
Closing on August 28, 2016
Hwy 3 & Hwy 18
288 Erie Street South
N8H 3C5
College Square
1365 Woodroffe Avenue
K2G 1V7
Closing on August 28, 2016
SmartCentres Scarborough
1900 Eglington Avenue East
M1L 2L9
Garden City Centre
420 Vansickle Road
St. Catharines
L2R 6P9
Closing on August 28, 2016
Colossus Centre
7621 Weston Road
L4L 9J9
Closing on August 28, 2016


Les Quartiers Dix 30
9335 Boulevard Leduc
J4Y 0A5
Centre Hull
75 Boulevard du Plateau
J9A 3G1
819 775-2571
Galeries Joliette
1075 Boulevard Firestone
J6E 6X6
Closing on August 28, 2016
Smart Centres Laval Est
5400 Boulevard Robert-Bourassa
H7E 0A6
Méga Centre Lebourgneuf
5700 Boulevard Des Gradins
G2J 1R7
418 624-2187
Promenade Beauport
3333 Rue du Carrefour
G1C 5R9
Méga Centre St-Constant
520 Voie de la Désserte Rte132
J5A 2E7
Place Vertu
3131 Boulevard Côte-Vertu
H4R 1P6